Hey Alex Reviews

Based on 11 customer reviews from our shopper community, Hey Alex's overall rating is 2.55 out of 5 stars and 45% of reviewers recommend this brand, which indicates that this brand is not as good as expected by most customers.

2.5

11 Reviews

Overall Rating

5 Stars

2

4 Stars

3

3 Stars

0

2 Stars

0

1 Star

6

Good Value

0.0

Price & Quality

0.0

Shipping & Delivery

0.0

Customer Service

0.0

Return Policy

0.0

All Reviews (11)
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DylanPeterson
February 20, 2023
"No response at all"
Trying to contact them to cancel the order 5 mins after the purchase but no response. Just want to cancel the order, I don’t want them to look for tickets for me. No option to cancel the order , it looks they are scammers.
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whitezebra762
February 16, 2023
"They found me the tickets"
Overall an ok experience but it can be confusing when first signing up to website. It seems you are actually buying the tickets to begin with, but you're actually paying for them to find you the tickets. However, in a few weeks they emailed to say they had got me the tickets and they were emailed straight over! So I am happy now as going to the concert and saved me looking on loads of websites.
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heavywolf403
February 08, 2023
"Scam!"
Scam! It is scam!
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Emily.Moore
January 26, 2023
"I wouldn't even give this company half…"
I wouldn't even give this company half a star. Appauling customer service. Very unclear when you pay them, it's not that they havd tickets, but are basically touts.
They agreed to refund my tickets and so far its been 15+ days, from the emajl saying they would. And now nothing????

I have today been advised they are still in contact with me, and refunds on thd way?? Its a shame they can't reply to thd 10emails I've sent today, yet reply to trust pilot reviews???
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TylerAdams
January 04, 2023
"SCAM SCAM SCAM!"
SCAM SCAM SCAM!
DO NOT BUY FROM THIS SITE!
TAKES YOUR MONEY AND NEVER DELIVER ANY TICKETS!
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ticklishduck490
October 27, 2022
"Seamless way to buy tickets for a…"
Seamless way to buy tickets for a sold-out show without stress.
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michaeldegagne
October 27, 2022
"It was very Nice .and maybe the last…"
It was very Nice .and maybe the last time we saw the Rolling Stones
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beautifulfish963
September 07, 2022
"Take your money & tell you its pending whilst they try to find you a ticket"
No ticket but money gone
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Danielle.Burke
June 10, 2022
"I would check before booking from these…"
I would check before booking from these as I can’t see any reviews. I was robbed of Cold Play tickets from a company that looks like this one so be aware.
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